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IDProjectCategoryView StatusDate SubmittedLast Update
0001510T99X171.00 SKB EagleSW Issuepublic2022-07-18 16:382022-07-28 12:25
Reporter(ALTech) Younkwang Jung Assigned To(SW) Jason LingDue Date
PrioritynormalSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001510: [Smart3][AI Sound MAX][VoC] Youtube kids auto-play issue
DescriptionHI Kerwin

There is an VoC issue reported that auto-play does not work on Youtube Kids( app version 1.16.01)
https://jira.skbroadband.com/browse/BTVV-4582

When I test it, it works on my phone ( app version 7.19.2 ), but it doesn't work on STB(ATV).

SKB is asking us to create an Issue Tracker after reporting this issue to 3PL.
Please proceed with SKB's request and let me know the link after creating the Issue Tracker

Thank you
YK.Jung
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Users monitoring this issue

User List (ALTech) JunGyu Kim , (ALTech) SY Yoon , (ALTech) Wooshin Kang , (SW) Jason Ling

Activities

(SW) Jason Ling

2022-07-19 10:53

developer   ~0010409

Last edited: 2022-07-19 10:53

 Hi YK,

I've tried YT kids on my Google Pixel Phone, Version is 7.26.1 The auto-play function doesn't work,too.

Could you confirm it again?

(SW) Jason Ling

2022-07-19 10:59

developer   ~0010411

Last edited: 2022-07-19 11:12

 Please check the attachment YT_Kids_7.26.1.MOV

(SW) Jason Ling

2022-07-19 11:11

developer   ~0010413

YT_Kids_7.26.1.MOV (61,548,375 bytes)   

(ALTech) Younkwang Jung

2022-07-19 11:22

developer   ~0010414

Hi Jason

I tested it again after the app update.
app version 7.26.1
My phone: Galaxy s22+
it works ok
That is , after one video is over, the next video is automatically played.

Thank you
YK.Jung
auto-play.PNG (616,293 bytes)

(SW) Jason Ling

2022-07-20 14:00

developer   ~0010428

Hi YK,

The same question was asked a few days ago.

https://support.google.com/youtubekids/thread/171462844?hl=en

You can monitor this link.

Issue History

Date Modified Username Field Change
2022-07-18 16:38 (ALTech) Younkwang Jung New Issue
2022-07-18 16:38 (ALTech) Younkwang Jung Status new => assigned
2022-07-18 16:38 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2022-07-18 16:39 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2022-07-18 16:39 (ALTech) Younkwang Jung Issue Monitored: (ALTech) Wooshin Kang
2022-07-18 16:39 (ALTech) Younkwang Jung Issue Monitored: (SW) Jason Ling
2022-07-18 16:40 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2022-07-18 16:45 (ALTech) Younkwang Jung Summary [Smart3][VoC] Youtube kids auto-play issue => [Smart3][AI Sound MAX][VoC] Youtube kids auto-play issue
2022-07-18 17:23 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (SW) Jason Ling
2022-07-19 10:53 (SW) Jason Ling Note Added: 0010409
2022-07-19 10:53 (SW) Jason Ling Note Edited: 0010409
2022-07-19 10:59 (SW) Jason Ling Note Added: 0010411
2022-07-19 11:09 (SW) Jason Ling Note View State: 0010411: private
2022-07-19 11:11 (SW) Jason Ling Note Added: 0010413
2022-07-19 11:11 (SW) Jason Ling File Added: YT_Kids_7.26.1.MOV
2022-07-19 11:12 (SW) Jason Ling Note Edited: 0010411
2022-07-19 11:12 (SW) Jason Ling Note View State: 0010411: public
2022-07-19 11:12 (SW) Jason Ling Note Edited: 0010411
2022-07-19 11:22 (ALTech) Younkwang Jung Note Added: 0010414
2022-07-19 11:22 (ALTech) Younkwang Jung File Added: auto-play.PNG
2022-07-20 14:00 (SW) Jason Ling Status assigned => acknowledged
2022-07-20 14:00 (SW) Jason Ling Note Added: 0010428
2022-07-28 12:25 (ALTech) Younkwang Jung Status acknowledged => closed
2022-07-28 12:25 (ALTech) Younkwang Jung Resolution open => fixed